Thursday, March 04, 2010
Charter Cable is a family-friendly company striving to offer quality products and services with progressive technology with viewing choices like High Definition, the DVR and Video-on-Demand choices. These viewing choices come with a channel selection that has over two hundred and fifty channels to choose from, with a variety of programming packages.
Charter Cable also offers
broadband internet services, with speeds that are as fast as 20 Mbps across their 27 state service area, and up to 60 Mbps in specific areas. Charter Cable also provides these services with several different selections for service use and pricing. The Charter Cable also offers their patented Charter Security Suite, an online security software program that protects the user and computer from viruses, spyware, identity theft and popups. Charter Cable offers WiFi for up to five computers, allowing family members to access the internet from any room in house from a laptop, desktop or mobile device. To add to their online protection, Charter Cable also offers online Parental Controls for concerned parents. These controls allow parents to monitor the sites their children go to and block inappropriate content.
Their services further include digital phone services, with local and long-distance calls to anywhere in the United States, Canada or Puerto Rico. Their calling plans include features like call waiting, call forwarding and three way calling, as well as voice mail. Their calling plans and features help save budget conscience families money while allowing them to stay in touch with friends and family all over North America and Puerto Rico. Family member can talk for hours without worrying about expensive overages or having to wait for “off peak” hours and nights and weekends to make important calls.
Charter Cable has displayed commitment and loyalty to their customers by increasing the number of service representative agents, providing their customers with the latest technology for cable services and customer service. They also offer detailed customer training to better assist the needs of their clients. Charter Cable is available 24/7 online, by phone or in person to assist their customers in any way necessary.
Their commitment continues to their professional installers and field technicians. These technicians are trained thoroughly, doing installations within shorter waiting periods and with more accuracy, increasing the efficiency and customer satisfaction of the installation process. Charter Cable also offers physical locations customers can go into for in-person customer service, providing customers with personal solutions.
Charter Cable further shows their dedication to their customers with community services like participation in local activities and charity projects.
Charter Cable offers quality products and services, with professional customer service to over 6 million subscribers monthly, providing affordable products with reliable quality.