Monday, March 01, 2010
Their customer service representatives are professionally trained, like their installers. These professional customer service representatives and installers are efficient in helping new customers with the initial sign up process. This saves the customer time and effort in helping customers on their way to gaining the equipment, services and programming packages of their choice. In addition to the great customer service, Direct TV offers a touch of home with programming packages aired in native languages like Vietnamese, Russian, South Asian, English, Spanish, Cantonese, Greek, Korean, Filipino, Polish and Mandarin. Native language speakers can watch their favorite programs in familiar languages, with over two hundred and sixty channels to choose from, depending on the programming package chosen.
To add the regular programming Direct TV offers in their packages, premiums like HBO channels, STARZ channels, and channels from Cinemax and Showtime are available, as well. Sports enthusiasts have more choices with the Sports Pack that offers 35 sports channels to choose from. New parents and the parents of young children can rely on the BabyFirst package. This is a collection of programming selections that have been approved by experts to entertain children and educate them at the same time. Viewers also have the option of getting 60 free games to play right there on the TV, with the Game Lounge.
Direct TV offers even more than other Pay TV providers, with the combination of programming selections, formatting in native languages and popular features like On Demand selections, HD channels, and the DVR. The On Demand is a digital library that offers over 5000 viewing selections that are available 24 hours a day, seven days a week. These selections include Pay Per View events and newly released movies. The DVR, or digital video recorder, records programs and can be remotely set by computer or iPhone. It can be used to record individual programs or an entire series. With programming options available online, the customer does not even have to be home to make sure a favorite program or anticipated movie is recorded. Direct TV also offers the popular HD 1080p formatting. This product was designed with the viewer in mind, to give a theater-like experience in the comfort of the living room. This formatting is offers Dolby Surround Sound and a resolution that is up to six times higher than standard formatting. It even surpasses traditional HD in clarity. The HD 1080p formatting has been compared to Blue Ray technology, bringing the theater to the home at less of an expense than traditional movie theaters.
Direct TV keeps in touch with their customers through their detailed website offering specific pricing and programming information, and information on current and new products, as they come out. This site is a great time-saver, offering all of the needed information in one place for making wise choices for the family budget. With quality products, services and customer service, Direct TV delivers everything the entire family needs for quality entertainment at a low monthly price.