Thursday, October 29, 2009
Charter Cable also provides added benefits like online customer support or traditional phone representatives for when its time to upgrade or change services, or to notify them in the event of a customer moving. They also offer online bill payment or payment by phone for customer convenience.
Charter Cable meets the needs and the budgets of any family with cable packages designed for the family. Get a few channels that keep the family entertained, or go for everything Comcast Cable has to offer. They leave it to the customer to decide what they can afford and what they want to pay for. Their monthly cable service also comes with Pay Per View options for new movie releases or fights, OnDemand features that allow customers to review their favorite movies and shows, HDTV formatting for higher resolution and enhanced surround sound, and Parental Controls that keep impressionable minds away from adult themes or violent content.
With digital technology, Charter Cable was able to expand to digital phone and internet services. Traditionally, cable companies did not have the means to supply all three services, but with advancements in digital feeds and broadband connections, it became possible to provide it all.
Charter Cable is able to provide their customers with a phone service that include ten basic features like call waiting, call return, call forwarding and more, with local and long distance calling to anywhere in the United States. They provide all of this, with digital quality and reliability, for one low monthly rate. Sometimes these rates are even cheaper than phone companies can offer.
Their internet service is digital, two to three times faster than DSL, with the conveniences of digital quality, like the permanent connection. The internet is always on, so no one has to wait for a dial up connection that is slow and unstable. Charter Cable also provides great customer service in that they offer free spyware and virus protection with every order. They give the benefit of added security for the family and the computer without the extra monthly cost of paying for a separate service or paying for monthly updates on existing software. The software automatically downloads updates to stay current for up to the minute protection.
To help their customers simplify the monthly bill-pay process without the added hassle of going to three different providers to pay three different monthly bills. They offer bundled packages that include two to three services for convenience and cost management. Customers can choose to get all three of these great services, with the cable-viewing package of their choice and the phone and internet service for an entire home package.