Thursday, October 15, 2009
The Direct TV website offers the current deals and promotions being run, previews and sneak peeks to coming shows or movies. It also offers new information on Direct TV news, so the subscriber can get the latest news and updates. They have links that include an online TV Guide, under their Whatís on TV link, along with other links to Packages, Premiums, HD, Sports, International programming, and Equipment. These links are complete with information on that particular subject and can answer many questions. They can also serve to help sign up for service, upgrade on existing service or to look for product and service promotions.
For the customers that are interested in looking a little deeper, Direct TV also offers excellent customer service options that can be utilized online, instead of waiting to contact someone during business hours. Direct TV has posted their The DIRECTV Customer Promise, for anyone to read it. There are links to Direct TV FAQs, with their Answer Center, or a customer can take advantage of the direct links to customer service emails, for English or Spanish speaking customers. Customers can also visit the DIRECTV Community, a forum, to talk with other Direct TV customers in the case of any technical questions. Moreover, if that is still not enough, Direct TV also has a toll-free number to get in touch with them. There is also a customer service number for the hearing impaired.
For other topics concerning customer service, there is additional information. Direct TV made it easy to find and easy to read. There is an online tutorial that gives information n all the services that are available through their web site. Or, the customer is free to peruse links on their own. This site has information on promotions that are only available to Direct TV customers, rebate redemption, and a place to enter a change of address, if moving. If the customer is environmentally conscious, Direct TV obliges with a place to sign up for paperless billing.
Direct TV offers many options for entertainment in the home and they created a place to go to for help to utilize those options. They wanted their customers to get the best use out of their services for the best experience possible. Old and new customers, alike, have a place to go to for convenient bill pay options and other customer service needs, or just to find out what is on their favorite channel. They can find programming options for upgrades or find out what the newest movie release is. Interested surfers that are looking for other home entertainment options have the chance to see the latest promotions and newest features, in advance, to make informed decisions on what would be the best provider for their family and budget.
This web site is a useful tool and resource to all that want to take advantage of it.