Wednesday, February 18, 2009
Having said all of that, there are some things about bundling that you should be cautious about when you're looking at the bundled services that different companies offer. For example, Comcast offers a good model for bundled services because it offers digital cable TV, high speed Internet, and phone service on its own rather than contracting out with different companies to offer some of those services. Keeping all of the services under one roof the way Comcast does is a good way to do business because it means that when there's a problem, there's no one to pass the buck to- its simply up to Comcast to get things working again. By contrast many satellite TV and phone companies will sell you bundled services, but will have other companies deliver those services that they can't offer on their own. Typically this will mean that if a satellite TV company offers phone and Internet service bundled with its TV service it has a contract with your local phone company which will provide the phone service and the high speed Internet service in the form of DSL. This means having to deal with two different companies which can be a real headache! Additionally, if you happen to live in an area where DSL isn't available, your satellite TV company will have to subcontract the Internet service to a satellite Internet provider. This means three different companies to deal with, which is even more of a headache and defeats at least part of the benefit of bundling!
Another problem with going with a company other than Comcast for bundled services is that the technology used by other companies is inferior. Specifically, satellite technology can't match Comcast's digital cable TV technology in terms of reliability (you can't get much more reliable than buried cables) and function when it comes to newer technologies like HDTV and video on demand. In terms of high speed Internet, DSL and satellite Internet simply can't provide the level of performance of Comcast's cable based Internet service. In fact, there are a lot of things that satellite Internet simply can't do because of its high latency!
Hopefully you now have a good idea of what to look for in bundled services and what to avoid.
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